Benefits & Compensation
Management of total rewards, to include non-academic campus compensation and classification programs, executive compensation, health and welfare benefits, open enrollment, and retirement counseling and education. Compensation and classification consultation and advising for department managers, supervisors, and employees in:
- Human Resources
- Chancellor's Office
- Office of General Counsel
Please login to ServiceNow to submit a ticket/request for assistance:
Janelle Mirzaei
Health Care Facilitator

805.893.3450 (for retirees)
janellemirzaei@ucsb.edu (for retirees)
HR ServiceNow for Faculty and Staff
Health Care Facilitator Program
- Health insurance information and education
- Assistance with health insurance problems and claims
- Medicare coordination with UC medical plans
- Retiree's please click here for inquiries
Cynthia Del Rosario (out of office 7/1/26 - 7/31/26)
HR Benefits Assistant (Part-time)
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805.893.2489
Part-time Benefits front desk customer service, including assistance with:
- Benefits questions about the University's health and insurance plans
- General questions about the retirement and savings plans
- Customers who need help with navigating benefits enrollment transactions
- Family Member Eligibility Verification Support
- Reduced Fee Enrollments
Submit a Benefits Eligibility/Education
Question to HR ServiceNow
Lisa works part-time (43%) as a rehired retiree and provides one-on-one advising on retirement planning and tailored guidance and educational resources to help employees effectively plan their future. If you are within 3-5 years of retirement and would like to set up an appointment to meet with her one-to-one (via zoom or in-person), please submit an HR ServiceNow ticket (routes to Employee Services/Benefits Support/Retirement Process Support.)
Compensation and classification consultation and advising for department managers, supervisors, and employees in:
- Division of Institutional Advancement
- Academic Affairs IT
- Academic Personnel
- Academic Senate
- Bren School
- College of Creative Studies
- Graduate School of Education
- Institute for Collaborative Biotechnologies (ICBT)
- Information Technology Services (ITS) (shared with Thomas)
- Kavli Institute for Theoretical Physics (KITP)
- Office of Inclusive Excellence
- Ombuds Office
- PACE (University Extension)
- Systemwide Education Abroad Program
- Title IX
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors, and employees in:
- Academic Affairs Division (not including: the Library, ITS or the areas listed under John Ibach above)
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors and employees in:
- Student Affairs Division
- Finance and Resource Management (FARM) (Budget & Planning, Business & Financial Services, Purchasing, BARC, Audit Services)
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors and employees in:
- Administrative Services Division, including Design, Facilities, and Safety Services (DFSS), Housing, Dining, and Auxiliary Enterprises (HDAE), the Police department, and the Office of the Vice Chancellor for Administrative Services
- Athletics
- Information Technology Services (ITS) (shared with John)
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors and employees in:
- Office of Research Division
- Graduate Division
- Library
Please login to ServiceNow to submit a ticket/request for assistance:






