Benefits
Management of total rewards, to include non-academic campus compensation and classification programs, executive compensation, health and welfare benefits programs and retirement counseling and education. Compensation and classification consultation and advising for department managers, supervisors, and employees in the Chancellor's Office and Human Resources.
Please login to ServiceNow to submit a ticket/request for assistance:
Janelle Mirzaei
Health Care Facilitator

805.893.3450 (for retirees)
janellemirzaei@ucsb.edu (for retirees)
HR ServiceNow for Faculty and Staff
Health Care Facilitator Program
- Health insurance information and education
- Assistance with health insurance problems and claims
- Medicare coordination with UC medical plans
- Retiree's please click here for inquiries
Cynthia Del Rosario
HR Benefits Assistant
![]()
805.893.2489
Benefits front desk customer service, including assistance with:
- Benefits questions about the University's health and insurance plans
- General questions about the retirement and savings plans
- Customers who need help with navigating benefits enrollment transactions
- Family Member Eligibility Verification Support
- Reduced Fee Enrollments
Submit a Benefits Eligibility/Education
Question to HR ServiceNow
Compensation
Management of total rewards, to include non-academic campus compensation and classification programs, executive compensation, health and welfare benefits programs and retirement counseling and education. Compensation and classification consultation and advising for department managers, supervisors, and employees in the Chancellor's Office and Human Resources.
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors, and employees in:
- Division of Institutional Advancement
- Division of Office of Research
- Institute for Collaborative Biotechnologies (ICBT) and Kavli Institute for Theoretical Physics (KITP)
- Information Technology Services (ITS)
- Systemwide Education Abroad Program
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors, and employees in:
- Academic Affairs Division (not including: the Library, ITS or the Graduate Division)
- Ombuds, Equal Opportunity, Title IX, Arts and Lectures
- Univ Extension, Summer Sessions, Instructional Development, etc
Please login to ServiceNow to submit a ticket/request for assistance:
Compensation and classification consultation and advising for department managers, supervisors and employees in:
- Student Affairs Division
- Graduate Division
- Finance and Resource Management (FARM) (Budget & Planning, Business & Financial Services, Purchasing, BARC, Audit Services)
- Information Technology Services (ITS)
Please login to ServiceNow to submit a ticket/request for assistance:
Retirement Counseling
Lisa works part-time (43%) as a rehired retiree and provides one-on-one advising on retirement planning and tailored guidance and educational resources to help employees effectively plan their future. If you are within 3-5 years of retirement and would like to set up an appointment to meet with her one-to-one (via zoom or in-person), please submit an HR ServiceNow ticket (routes to Employee Services/Benefits Support/Retirement Process Support.)




