Blue Shield ID cards delayed for NEW members

Wednesday, January 13 2016

TO:       Department Benefit Representatives (DBRs)
FR:        Laura Morgan           
                Health Care Facilitator
                Human Resources/Benefits
RE:        Blue Shield ID cards delayed for NEW members

This message is for NEW members of UC Care, Blue Shield Health Savings Plan or CORE.

Blue Shield has reported a delay in the mailing of ID cards to NEW members who enrolled during Open Enrollment.  The enrollment information did not load into their system because of a data error.  You may print temporary ID cards from the member website.  The hardcopy ID cards will be mailed to your home address and should be received no later than January 21, 2016.

How to print temporary ID cards:

UC Care

Call Member Services at 855-702-0477 to request your ID number.  
Use the ID number to register on the Blue Shield website:  http://uc-care.org/explore-our-tools/register-with-blue-shield/
Follow the instructions to print the temporary ID card. 
Blue Shield Health Savings Plan and CORE

Call Member Services at 855-339-9973 to request your ID number.
Use the ID number to register on the Blue Shield website: https://www.blueshieldca.com/bsca/bsc/public/member/mp/register?showError=true
(disregard the Vision-only section)
Follow the instructions to print the temporary ID card 
If you have any difficulty registering or printing an ID card, please contact Member Services for your plan.

Continuing UC Care, Blue Shield HSP and CORE members will NOT receive new ID cards.  Please continue to use the card issued in 2015.

Thank you.